Subject: Ticket Assigned - Conversation with Shahid
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 09 Jan 2023 05:42:40 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shahid Shahid                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  ✍️ Please enter your name Customer:  shahid Bot:  Hi shahid, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9409616554 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971523024441            09:35 AM, 09th Jan                   hamza                   Hi Shahid, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           09:35 AM, 09th Jan                     Shahid                    Hi           09:36 AM, 09th Jan                     Shahid                    I had ordered stuff last night but not able to see in my order history           09:36 AM, 09th Jan                     Shahid                    ??           09:38 AM, 09th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:38 AM, 09th Jan                   hamza                   We sincerely apologize for the issue you are facing however, we would advise you to please try clearing the cache/cookies of your browser and if you are using the App please try reinstalling/'updating it.           09:39 AM, 09th Jan                     Shahid                    Ok           09:39 AM, 09th Jan                   hamza                   Is there anything else I can assist you with?           09:40 AM, 09th Jan                     Shahid                    Thanks           09:41 AM, 09th Jan                     Shahid                    That’s it           09:41 AM, 09th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with splash  Have a wonderful day.           09:42 AM, 09th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5565031