Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 15:41:19 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style="direction: ltr">I had mentioned in my first email that i did not receive the wrong item, cause I returned it back in the same time to the driver, also i had sent 3 times the image of my item that i ordered earlier, please checkout my last emails and you see which item </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 8 Jan 2023, at 04:57, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Dana,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience caused however,</div>
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<div dir="ltr">We are truly sorry to hear that you have received a different item than the one you originally ordered from our website.<br>
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<div dir="ltr">Please note that as you rejected the order, the courier has sent the items back to the warehouse. Now, we would request you to order these items again from our website. </div>
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<div dir="ltr">Also we request you to please share with us an image of wrong product that your received instead of the you order which is Medium Double Curtain Rod with Finialsso that we can investigate further and assist you accordingly with this.</div>
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<div dir="ltr">We thank you for your understanding and cooperation. </div>
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<br>We are looking forward to hear from you soon. Thank you for your help!<br><br>Thank You,<br>Centrepoint Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5548529