Subject: Ticket Assigned - Conversation with Kat
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 07:16:14 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kat Kat                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi,my order will arrive today  i would like to request that the delivery to arrive between 10am and 12:30noon or between 4:30pm to 11pm  these are my office opening hours  i dont want to miss the delivery when the office is closed 4p Bot:  ✍️ Please enter your name Customer:  kat Bot:  Hi kat, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4709361818 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC0107230008557     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466833918            11:06 AM, 08th Jan                   hamza                   Hi Kat, Good morning, Thank you for contacting us. My name is Hamza, I will be happy to help you!           11:08 AM, 08th Jan                     Kat                    Hello Hamza,           11:08 AM, 08th Jan                     Kat                    Hi, my order will arrive today. I would like to request that the delivery to arrive between 10am and 12:30noon or between 4:30pm to 11pm. These are my office opening hours. I don't want to miss the delivery when the office is closed 4p           11:08 AM, 08th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           11:09 AM, 08th Jan                     Kat                    Can you contact the delivery person and confirm their schedule? I can't track the delivery, so I can't estimate when they will arrive, and there's no phone to call           11:10 AM, 08th Jan                   hamza                   Please note that your order out for delivery now.           11:10 AM, 08th Jan                   hamza                   Courier team will contact you before delivering the order and you can inform them for your free time.           11:11 AM, 08th Jan                   hamza                   Is there anything else I can assist you with?           11:13 AM, 08th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with us  Have a wonderful day.           11:15 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560868