Subject: Ticket Assigned - Conversation with Thasneem Al Ameen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 07:05:23 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Thasneem Al Ameen Thasneem Al Ameen                             10:56 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:56 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Hello Thasneem Al Ameen , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:56 AM, 08th Jan                     Thasneem Al Ameen                    2           10:56 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            10:56 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:56 AM, 08th Jan                     Thasneem Al Ameen                    2           10:56 AM, 08th Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             10:56 AM, 08th Jan                     Thasneem Al Ameen                    1           10:56 AM, 08th Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           10:56 AM, 08th Jan                     Thasneem Al Ameen                    [email-masked]           10:57 AM, 08th Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:57 AM, 08th Jan                   hamza                   Hi Thasneem, Good morning, Thank you for Centrepoint us. My name is Hamza, I will be happy to help you!           10:58 AM, 08th Jan                     Thasneem Al Ameen                    Order I’d #9407890199           10:58 AM, 08th Jan                     Thasneem Al Ameen                    Hi           10:58 AM, 08th Jan                     Thasneem Al Ameen                    I want to return 1 item in this order           10:58 AM, 08th Jan                     Thasneem Al Ameen                    But the return option is not showing in the app           10:59 AM, 08th Jan                   hamza                   Thank you for sharing the order details. Please allow me a moment to check this for you.           10:59 AM, 08th Jan                   hamza                   Please share with u the item name that we can check and do the needful.           11:00 AM, 08th Jan                     Thasneem Al Ameen                    Love earth organic graphic print tshirt           11:00 AM, 08th Jan                   hamza                   Please allow me a moment to check this for you.           11:02 AM, 08th Jan                     Thasneem Al Ameen                    Ok           11:02 AM, 08th Jan                   hamza                   Return request created and item will be collect with in 3-5 working days.           11:03 AM, 08th Jan                   hamza                   Is there anything else I can assist you with?           11:03 AM, 08th Jan                     Thasneem Al Ameen                    No           11:04 AM, 08th Jan                     Thasneem Al Ameen                    Thanks           11:04 AM, 08th Jan                   hamza                   It was a pleasure to assist you.Thank you for shopping with us.  Have a wonderful day.           11:04 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5560828