Subject: Ticket Assigned - Conversation with Askhat
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Jan 2023 05:23:32 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Askhat Askhat                    No I didn’t redefine           12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Hello Askhat , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:12 PM, 03rd Jan                     Askhat                    1           12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           12:12 PM, 03rd Jan                     Askhat                    9408045873           12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Thanks, your order is Delivered    If you haven't received your order yet or have only received a part of it, please reply 2 for assistance.   You can also easily track your order from My Account > Order History.            12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:12 PM, 03rd Jan                     Askhat                    2           12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:12 PM, 03rd Jan                     Askhat                    1           12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:12 PM, 03rd Jan                     Askhat                    [email-masked]           12:12 PM, 03rd Jan                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:12 PM, 03rd Jan                   Aya                   Dear Customer, I am Aya, thank you for contacting us. how may I help you today.           12:15 PM, 03rd Jan                     Askhat                    Order #9408045873           12:15 PM, 03rd Jan                     Askhat                    Didn’t receive full, only received 1 of 2           12:15 PM, 03rd Jan                   Aya                   As per our data we can see that you have received 2 pieces of the item Jacquard Sheepskin Rug - 90x165 cms           12:16 PM, 03rd Jan                   Aya                   Would you kindly check again  ?           12:16 PM, 03rd Jan                     Askhat                    I checked           12:16 PM, 03rd Jan                     Askhat                    Only 1 pc           12:16 PM, 03rd Jan                   Aya                   Please accept our full apologies for the inconvenience caused.  Please note that your request has been submitted to the concerned teams, and the necessary action will be taken as soon as possible, to ensure that this error is not repeated in the future.  You will also be contacted via our registered e-mail ([email-masked]).           12:17 PM, 03rd Jan                   Aya                   Is there anything else may I assist you?           12:17 PM, 03rd Jan                     Askhat                    Ok           12:18 PM, 03rd Jan                   Aya                   It was my pleasure to assist you. Do not hesitate to contact us for any other inquiries. I wish you a happy day.           12:19 PM, 03rd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5539966