Subject: Ticket Assigned - Conversation with abdur rahman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 25 Jan 2021 17:57:15 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdur rahman abdur rahman                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdur rahman Bot:  Hi Abdur Rahman ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0532828511            09:36 PM, 25th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:42 PM, 25th Jan                     abdur rahman                    Hi i haven’t received return amount against 1000440659 via order number 6263348297           09:43 PM, 25th Jan                   Hamza                   May I request you to please stay on hold while I retrieve the information.            09:47 PM, 25th Jan                     abdur rahman                    sure           09:47 PM, 25th Jan                     abdur rahman                    /startOver           09:51 PM, 25th Jan                   Hamza                   We apologize to you, Abdur Rahman, and please be aware that there is a technical glitch in the system. We request you to come back later           09:52 PM, 25th Jan                     abdur rahman                    ok           09:53 PM, 25th Jan                   Hamza                   Thanks for your cooperation and understanding with us           09:55 PM, 25th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2020680