Subject: Note Added - [#1934993] Refund
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 24 Jan 2021 12:10:37 +0000

Hi ,    Karim Asklany added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1934993    Subject:  Refund   Requester: Hamza Nomani    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">the customer handed over the return under different order number - proceed manual refund and close.</div>
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<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse;width:1109pt" width="1473"><tbody>
<tr>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt;width:69pt" width="6.245756958587916%">RETURN_ORDER</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:57pt" width="5.159538357094365%">SALES_ORDER_NO</td>
<td class="xl69" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:59pt" width="5.295315682281059%">STATUS</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:38pt" width="3.3944331296673456%">COURIER_PARTNER</td>
<td class="xl69" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:80pt" width="7.264086897488119%">AWB_NO</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:38pt" width="3.3944331296673456%">CLASSIFICATION</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:79pt" width="7.128309572301426%">RETURN_CRE</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:69pt" width="6.245756958587916%">LAST_UPDAT</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:63pt" width="5.7026476578411405%">ITEM_ID</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;width:54pt" width="4.887983706720978%">CONCEPT_NAME</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:43pt" width="3.869653767820774%">RETURN_QTY</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:38pt" width="3.4623217922606924%">RECEIVED_QTY</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:68pt" width="6.109979633401222%">EXCESS_QTY</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:67pt" width="6.042090970807875%">DAMAGE_QTY</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:71pt" width="6.381534283774609%">EXCESS_DAMAGE_QTY</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:65pt" width="5.838424983027834%">MISSING_QTY</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:65pt" width="5.838424983027834%">ORDER_QTY</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none;width:86pt" width="7.739307535641548%">UNEXPECTED_QTY</td>
</tr>
<tr>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt">1000315315</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">6252275601</td>
<td class="xl69" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">CLOSED</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">LMG</td>
<td class="xl69" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RP1208200002828</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">RVP</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">12/8/2020</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">12/21/2020</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">162674247</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext">Babyshop</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-left:none">1</td>
</tr>
<tr>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt;border-top:none">1000315315</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">6252275601</td>
<td class="xl69" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">CLOSED</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">LMG</td>
<td class="xl69" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">RP1208200002828</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">RVP</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">12/8/2020</td>
<td class="xl70" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">12/21/2020</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">162674226</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none">Babyshop</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl68" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">1</td>
</tr>
</tbody></table>
</div>