Subject: New Reply Received - Re: مشترياتك في طريقها إليك 6264992670
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 17:39:44 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: مشترياتك في طريقها إليك 6264992670  Ticket comment <div class="ydp27cdb93yahoo-style-wrap" style="font-family:verdana, helvetica, sans-serif;font-size:13px">
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<div dir="ltr">Hello,</div>
<div dir="ltr"><br></div>
<div dir="ltr">One of your delivery team came and collected the item 2 days before, would you please confirm about when I will get my money back into my bank account?</div>
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<div style="font-family:verdana, helvetica, sans-serif;font-size:13px;line-height:normal" class="ydp70533cd0yiv1352978729MsoNormal"><b><i><font color="#808080"><br></font></i></b></div>
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<b><i><font color="#808080">Sincerely</font></i></b><br>
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<div style="font-family:verdana, helvetica, sans-serif;font-size:13px;line-height:normal" class="ydp70533cd0yiv1352978729MsoNormal"><font class="ydp70533cd0Apple-style-span" color="#5b5b5b">Mohannad M. Sarhan</font></div>
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<div style="font-family:verdana, helvetica, sans-serif;font-size:13px;line-height:normal" class="ydp70533cd0yiv1352978729MsoNormal">
<font class="ydp70533cd0Apple-style-span" color="#5b5b5b">M: +966 50 222 </font><font class="ydp70533cd0Apple-style-span" color="#5b5b5b"><span class="ydp70533cd0yiv1352978729tab">0103</span></font>
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<div style="font-family:verdana, helvetica, sans-serif;font-size:13px;line-height:normal" class="ydp70533cd0yiv1352978729MsoNormal" dir="ltr"><font class="ydp70533cd0Apple-style-span" color="#5b5b5b"><span class="ydp70533cd0yiv1352978729tab"><br></span></font></div>
<div style="font-family:verdana, helvetica, sans-serif;font-size:13px;line-height:normal" class="ydp70533cd0yiv1352978729MsoNormal" dir="ltr"><font class="ydp70533cd0Apple-style-span" color="#5b5b5b"><span class="ydp70533cd0yiv1352978729tab">Skype: mohannadsarhan_1</span></font></div>
<div style="font-family:verdana, helvetica, sans-serif;font-size:13px;line-height:normal" class="ydp70533cd0yiv1352978729MsoNormal" dir="ltr"><font class="ydp70533cd0Apple-style-span" color="#5b5b5b"><span class="ydp70533cd0yiv1352978729tab"><br></span></font></div>
<div style="line-height:normal" class="ydp70533cd0yiv1352978729MsoNormal" dir="ltr"><font color="#5b5b5b">LinkedIn: <a href="https://www.linkedin.com/in/mohannadsarhan/" target="_blank" rel="noreferrer">Mohannad Sarhan</a></font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Monday, January 18, 2021, 04:33:50 PM GMT+3, Mohannad Sarhan &lt;[email-masked]&gt; wrote:
                
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Hi Splash Team<div><br></div>
<div>I just received the below items, one of the item (هودي مستدام سادة) is not fit well and I need to return it back.</div>
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<div style="direction:ltr">Would you please confirm when you will come to collect it?</div>
<div><br></div>
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<br><br><br><div>Thx</div>
<div>Mohannad Sarhan</div>
<div><br></div>
<div>Mobile: +966502220103</div>
<div>Skype: mohannadsarhan_1</div>
<div><br></div>
<a href="https://overview.mail.yahoo.com/?.src=iOS" target="_blank" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="ydpb4eb08f8yiv8380692942yqt2971835319" id="ydpb4eb08f8yiv8380692942yqt11065">
<div class="ydpb4eb08f8yiv8380692942yahoo-quoted-begin" style="font-size:15px;color:#715FFA;padding-top:15px;margin-top:0">On Sunday, January 17, 2021, 9:40 PM, Splash Fashions &lt;[email-masked]&gt; wrote:</div>
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										رقم الطلب 6264992670 تم شحنه
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									<a href="https://www.splashfashions.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_ar" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Splash logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-splash.png" width="90"></a>
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<tr><td rowspan="1" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td></tr>
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												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png"></a>
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												<a href="https://itunes.apple.com/ae/app/id1157403562" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">ايفون</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&amp;referrer=utm_source%3DWelcomeMail%26utm_medium%3Demail%26utm_campaign%3Dwelcome" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">اندرويد</a>
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<span class="ydpb4eb08f8yiv8380692942navMenu">
													<a href="https://www.splashfashions.com/sa/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_ar" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">النساء</a></span>
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													<a href="https://www.splashfashions.com/sa/ar/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_ar" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">الرجال</a></span>
													<span class="ydpb4eb08f8yiv8380692942navMenu">
													<a href="https://www.splashfashions.com/sa/ar/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_ar" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">العروض</a></span>
													<span class="ydpb4eb08f8yiv8380692942navMenu">
													<a href="https://www.splashfashions.com/sa/ar/search?q=badge.title.en%3AClearance&amp;clr=true&amp;utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_ar" style="text-decoration: none; display: inline-block; color: rgb(255, 255, 255); padding: 10px 6px" target="_blank" rel="noreferrer">تصفيات</a></span>
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															لقد تم شحن منتجاتك.
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					     							 مرحبًا Mohannad Sarhan, لقد تم إرسال المنتجات من طلبك رقم <span style="color:#00b9e5"><a href="https://www.splashfashions.com/sa/ar/my-account/order/6264992670?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">6264992670</a></span>													</td></tr>
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					     																											     							 رقم التتبّع هو <span style="color:#00b9e5"><a href="https://www.fareye.co/track.html?com_code=lmc&amp;pm_Id=622&amp;track_page_version=v1&amp;thex=ffffff&amp;only_latest=false&amp;tracking_number=FC0117210002973&amp;utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">FC0117210002973</a></span>
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																				تم تنفيذ عملية الدفع بواسطة  <br><b>الدفع عند الاستلام</b><br>
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																	توصيل الطلب إلى  <br><b>مهند سرحان</b><br>
																									                                   	 	6535 ابي المحاسن بن القطب،<br>
																	 								                                   	 								                                   	 	 12823<br>
								                                   	 								                                   	 								                                   	 	خلف بيتزا هت<br>
								                                   	 								                                   	 								                                     								                                     	الرياض,
								                                     								                                      								                                     	المملكة العربية السعودية
								                                     								                                     																	 								                                     									                                     		<br>
								                                     								                                     +966 502220103 :الهاتف المتحرك 
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							                                 	<strong style="float:right">تفاصيل الطلب</strong>
							                                 	<span style="float:left">رقم الشُحنة: 88887001845620210117</span>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">الكمية التي تم شحنها</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">الوصف</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">المنتج</div>
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															       <strong> سبلاش </strong>
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															        <br>
															    															      <strong> بنطلون رياضي مستدام برباط إغلاق وتفاصيل مخططة </strong>
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															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;display:block;text-align:right;direction:rtl">اللون: أحمر</span> 
																	        	  
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																		         	 																		        	   المقاس: 
																		        	 																		        	 XL 
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																	     																	    <a href="https://www.splashfashions.com/sa/ar/p/162658038?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
																		    																																								<img src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/3801457-SPLM-TRACKSU-SPWIN20300820_01-150.jpg" alt="" style="vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px" data-id="1611164242260">
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														       		1
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																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
															       <strong> سبلاش </strong>
															    </span>
															        <br>
															    															      <strong> كنزة بياقة ضيّقة وأكمام طويلة وطبعات </strong>
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															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;display:block;text-align:right;direction:rtl">اللون: أبيض</span> 
																	        	  
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																		         	 																		        	   المقاس: 
																		        	 																		        	 L 
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																	     																	    <a href="https://www.splashfashions.com/sa/ar/p/161971835?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
																		    																																								<img src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/3514986-CONQUER-SP20201019_01-150.jpg" alt="" style="vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px" data-id="1611164242260">
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<td align="left" colspan="1" rowspan="1" style="padding:15px 10px 15px 10px;font-family:Arial, Helvetica, sans-serif;line-height:20px;font-size:18px;color:#3d4648;font-weight:600">
														        <span style="line-height:22px;font-size:14px;color:#3d4648">
														       		1
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<td align="right" colspan="1" rowspan="1" width="40%" style="padding:15px">
																<span style="line-height:24px;font-size:14px;color:#3d4648;font-weight:600">
															       <strong> سبلاش </strong>
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															        <br>
															    															      <strong> هودي مستدام سادة بجيوب كنغر وأكمام طويلة </strong>
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															     																     																	     																	         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;display:block;text-align:right;direction:rtl">اللون: أحمر</span> 
																	        	  
																	         																		      																		         <span style="line-height:22px;font-size:14px;color:#3d4648;font-weight:300;display:block;text-align:right;direction:rtl">
																		         	 																		        	   المقاس: 
																		        	 																		        	 XXL 
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<td align="center" colspan="1" rowspan="1" width="28%" style="padding-bottom:10px">
																<table align="right" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td colspan="1" rowspan="1">
																	     																	    <a href="https://www.splashfashions.com/sa/ar/p/162656804?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_SA_ar" style="text-decoration:none;padding:5px" target="_blank" rel="noreferrer">
																		    																																								<img src="https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6203759-MTSAW20195H5A-SPW20211020_01-150.jpg" alt="" style="vertical-align: top; width: 150px; padding: 20px 0px 0px; max-width: 135px" data-id="1611164242260">
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<tr><td align="center" colspan="1" rowspan="1" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div class="ydpb4eb08f8yiv8380692942content"><table style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000"><tbody>
<tr><td colspan="1" rowspan="1" style="padding:0 15px 15px 0;font-size:15px;font-weight:700;text-align:right;color:#242428"><span class="ydpb4eb08f8yiv8380692942aligntext">هل تريد المساعدة؟ تواصل معنا</span></td></tr>
<tr><td align="center" colspan="1" rowspan="1">
			<div class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942getintouch" style="border:1px solid #eeeeee;max-width:290px;min-height:95px"><tbody><tr><td align="right" colspan="1" rowspan="1" width="100%">
							<table cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td colspan="1" rowspan="1" style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>.تواصل معنا على </strong>الشبكة الاجتماعية المفضلة لديك </div>
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<td colspan="1" rowspan="1">
										<a href="https://www.facebook.com/SplashFashions" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png"></a>
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				<table align="center" class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942getintouch" style="border:1px solid #eeeeee;max-width:290px;min-height:95px"><tbody><tr><td align="right" colspan="1" rowspan="1" width="100%">
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<td colspan="1" rowspan="1" style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right;direction:rtl">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
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<td colspan="1" rowspan="1">
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png"></a>
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			<div class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942getintouch" style="border:1px solid #eeeeee;max-width:290px;min-height:95px"><tbody><tr><td align="right" colspan="1" rowspan="1" width="100%">
							<table cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td colspan="1" rowspan="1" style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong style="display:inline-block">800-1111027 اتصل بنا على</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
										</td>
<td colspan="1" rowspan="1"><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png"></td>
</tr></tbody></table>
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			<div class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942getintouch-block" style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align="center" class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942getintouch" style="border:1px solid #eeeeee;max-width:290px;min-height:95px"><tbody><tr><td align="right" colspan="1" rowspan="1" width="100%">
							<table cellspacing="0" style="padding:13px" width="100%"><tbody><tr>
<td colspan="1" rowspan="1" style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>SplashFashions@</strong> غرّد لنا بصفحتنا على تغريد</div>
										</td>
<td colspan="1" rowspan="1">
										<a href="https://twitter.com/SplashFashions" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png"></a>
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	<table width="100%"><tbody><tr><td align="right" colspan="1" rowspan="1" class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942inner">
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<td align="right" colspan="1" rowspan="1"><span style="font-size:11px;color:#848483">
								© 2017 ريتيل وارلد ليمتد </span></td>
<td colspan="1" rowspan="1"> </td>
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	<table width="100%"><tbody><tr><td align="left" colspan="1" rowspan="1" class="ydpb4eb08f8yiv8380692942 ydpb4eb08f8yiv8380692942inner">
				<table class="ydpb4eb08f8yiv8380692942contents"><tbody><tr><td align="left" colspan="1" rowspan="1" style="text-align:left;width:100%">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.splashfashions.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.splashfashions.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_SA_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">الشروط والأحكام</a>
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