Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 01:21:19 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  need escalation  Ticket comment <div><br></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 19 Jan 2021 at 4:19 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'><div dir="ltr" style="box-sizing:border-box;word-break:break-word;text-align:right"><span dir="rtl" style="box-sizing:border-box;word-break:break-word">مرحبا أريام،</span></div></div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;text-align:right'>
<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word">نشكرك على تواصلك معنا.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word">تقبل كامل اعتذرانا عن الإزعاج الذي تسببنا به.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word">يرجى تزويدنا بمعلومات عن العنوان كاملا لكي يتم تحديثها (رقم المنزل-الحي-الشارع-المدينة) و تتم خدمتك على اكمل وجه.</div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word">ملاحظة إذا لم يتم الرد خلال 24 ساعة سوف يتم إغلاق القضية تلقائيا.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word">لا تتردد بالاتصال بنا في حال وجود اي استفسارات اخرى.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style='box-sizing:border-box;color:rgb(0,0,0);font-family:"times new roman","new york",times,serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:16px'></div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word">اصدقائك,</div>
<div dir="rtl" style="box-sizing:border-box;word-break:break-word">فريق الدعم.</div>
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</div></blockquote>المدينه : الرياض<div dir="auto">الحي :النهضة</div>
<div dir="auto">الشارع : طلال بن جبر</div>
<div dir="auto">رقم المنزل : ٤٥/ أ </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1960262