Subject: Ticket Assigned - Conversation with my name is ahmad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 19 Jan 2021 00:03:11 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is ahmad my name is ahmad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is ahmad Bot:  Hi My Name Is Ahmad ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6265128619 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509895702            03:45 AM, 19th Jan                   Hamza                   Hi, Thank you for contacting us. How may I help you?           03:46 AM, 19th Jan                     my name is ahmad                    I ordered from Centrepoint every time when I order i receive as confirmation message or email but now I didn’t get any email or message           03:47 AM, 19th Jan                     my name is ahmad                    I reinstalled           03:47 AM, 19th Jan                     my name is ahmad                    Same problem           03:47 AM, 19th Jan                     my name is ahmad                    When i entered my numb to update they send verification code but no code come on my mobile numb           03:48 AM, 19th Jan                     my name is ahmad                    I am trying to link my shukran card too but no verification code is coming on my phone numb           03:49 AM, 19th Jan                     my name is ahmad                             03:49 AM, 19th Jan                     my name is ahmad                    Hello ???           03:50 AM, 19th Jan                   Hamza                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance: 1. Screenshot Of The Issue(If Possible) 2. App Version/Browser Version 3. Android/iOS Version or Browser name 4. Registered email address 5. Country of access           03:51 AM, 19th Jan                     my name is ahmad                    How to check app version ??           03:51 AM, 19th Jan                   Hamza                   We request you to provide us the details on [email-masked]           03:52 AM, 19th Jan                   Hamza                   Is there anything else I can help you?            03:52 AM, 19th Jan                     my name is ahmad                    Browser name mean ?)           03:53 AM, 19th Jan                     my name is ahmad                    How to check app version ??           03:53 AM, 19th Jan                   Hamza                   Your phone name           03:53 AM, 19th Jan                   Hamza                   Please provide us all details on [email-masked]           03:54 AM, 19th Jan                   Hamza                   Is there anything else I can help you?            03:54 AM, 19th Jan                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           03:56 AM, 19th Jan                     my name is ahmad                    Yes           03:56 AM, 19th Jan                     my name is ahmad                    0509895702           03:57 AM, 19th Jan                   Hamza                   Your phone name dear customer           03:57 AM, 19th Jan                   Hamza                   are you using the app or browser ?           03:58 AM, 19th Jan                   Hamza                   Hi, I'm not getting a response from you. Are we still connected?           03:59 AM, 19th Jan                   Hamza                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query or you can get in touch with us on  [email-masked] .           04:02 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1999443