Subject: New Reply Received - 9627134908
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Jan 2021 08:02:31 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  9627134908  Ticket comment <div>Hi</div>
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<div>I have attached the photo of wrong item received</div>
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<div>Received item is t shirt </div>
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<div>Whereas order should be jeans pant</div>
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<div>Thanks</div>
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<div>On Sunday, January 17, 2021, M ZK &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi<div>Apologies, the wrong item is in office and i missed to get wrong item picture. Shall send you the wrong picture by tomorrow<br><br>On Saturday, January 16, 2021, M ZK &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi<div><br></div>
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<span style="color:rgb(32,32,32);font-family:Helvetica,Arial,sans-serif;font-size:16px">order </span><span style="font-family:Helvetica,Arial,sans-serif;font-size:16px;color:rgb(0,185,229)">9627134908.        Shipment </span><font color="#00b9e5" style="font-size:14px"><span style="font-size:16px">SD000912725</span></font><br><br>Will send photos of wrong items by tomorrow<br><br><br>On Saturday, January 16, 2021, Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div><span rel="tempredactor" style="font-size:14px" dir="ltr">Hi Mohammed,</span></div>
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<span rel="tempredactor" style="font-size:14px">Thank you for reaching out us.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We would also request you to provide us some snapshots of the wrong item you received.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We look forward to hearing from you.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br>
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<span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span><br>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043184061140'>IMG20210118120113.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1989954