Subject: Ticket Assigned - Ticket # 191583 Resolved
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Jan 2021 16:40:55 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Ticket # 191583 Resolved  
 Dear Centrepoint,  Our Technical Engineer has indicated that your ticket # 191583 with subject Fwd: [#1907955] - تأخير بالاسترجاع has been Resolved.   An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.  
   
 When the ticket is closed it can't be reopened. 
   
 Sincerely, FarEye Team https://fareye.freshdesk.com/public/tickets/1d60db0e20fca732480019ea2b7a008c4542d6061bca62cab5f3693e41d064df  

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1980534