Subject: Ticket Assigned - Conversation with fatima
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 14 Jan 2021 18:03:41 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with fatima fatima                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  fatima Bot:  Hi Fatima ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  /startOver Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0505605672            09:48 PM, 14th Jan                     fatima                    Ok           09:48 PM, 14th Jan                     fatima                    I wanted to ask that the abayas from max do the come along with the matching sheila??           09:49 PM, 14th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            09:50 PM, 14th Jan                     fatima                    Hi           09:50 PM, 14th Jan                     fatima                    I wanted to ask that the abayas from max do the come along with the matching sheila??           09:50 PM, 14th Jan                   Hamza                   Could you please share the name of the item so that I can assist you further?           09:51 PM, 14th Jan                     fatima                    Any abaya           09:51 PM, 14th Jan                     fatima                    Max has a range of abayas right           09:51 PM, 14th Jan                     fatima                    For example           09:51 PM, 14th Jan                     fatima                    Abaya with long sleeves and belt           09:52 PM, 14th Jan                     fatima                    Embroidered  abaya with long sleeves and belt*           09:53 PM, 14th Jan                   Hamza                   Please click on the link below for more details           09:53 PM, 14th Jan                   Hamza                   https://www.maxfashion.com/sa/en/search?q=abaya           09:53 PM, 14th Jan                     fatima                    Thats not my question           09:54 PM, 14th Jan                     fatima                    Since it is not weitten in the description i wanto know if the abayas come with sheila also??           09:55 PM, 14th Jan                     fatima                    Written in the description *           09:56 PM, 14th Jan                   Hamza                   Please provide us the item name so that I can assist you further           09:56 PM, 14th Jan                     fatima                    I told you already           09:56 PM, 14th Jan                     fatima                    Embroidered abaya with long sleeves and belt           09:56 PM, 14th Jan                     fatima                    Its just a general question if all the abayad from mac come with a sheila or not!           09:58 PM, 14th Jan                     fatima                    Abayas*           09:59 PM, 14th Jan                   Hamza                   Please know that as the description only the belt           09:59 PM, 14th Jan                   Hamza                   There is no sheila on it           09:59 PM, 14th Jan                     fatima                    Yet i gave yu the name of the item           09:59 PM, 14th Jan                     fatima                    Ya so none of them come along with sheila right?           09:59 PM, 14th Jan                   Hamza                   Yes, there is no sheila along with the abaya           10:00 PM, 14th Jan                     fatima                    Ok thanks!!!           10:00 PM, 14th Jan                   Hamza                   Is there anything else I can help you?            10:00 PM, 14th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:03 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1987861