Subject: Ticket Assigned - Conversation with my name is farhana
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 06 Jan 2021 21:17:59 +0000

Hi Hamza Nomani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my name is farhana my name is farhana                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  my name is farhana Bot:  Hi My Name Is Farhana ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4526441014 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97433980569            01:01 AM, 07th Jan                   Hamza                   Hi, Thank you for contacting us.This is Hamza. How may I help you?            01:02 AM, 07th Jan                     my name is farhana                    Hii hamza...           01:02 AM, 07th Jan                     my name is farhana                    I placed order 4th January..           01:02 AM, 07th Jan                     my name is farhana                    Still i did not receive anything           01:03 AM, 07th Jan                     my name is farhana                    In order tracking it shows the items return back due to my unavailability           01:03 AM, 07th Jan                     my name is farhana                    But no one called me at all           01:04 AM, 07th Jan                     my name is farhana                    No one come to my home           01:04 AM, 07th Jan                   Hamza                   Could you please share your order number so that I can assist you further?           01:04 AM, 07th Jan                     my name is farhana                    May i know what happend           01:04 AM, 07th Jan                     my name is farhana                    4526441014           01:04 AM, 07th Jan                   Hamza                   May I request you to please stay on hold while I retrieve the information.            01:05 AM, 07th Jan                     my name is farhana                    Ok           01:05 AM, 07th Jan                   Hamza                   Could you please confirm is this your phone number  +97433980596           01:06 AM, 07th Jan                     my name is farhana                    It is 33980569 .....last digit should be 69 .....           01:07 AM, 07th Jan                     my name is farhana                    Not 96           01:07 AM, 07th Jan                   Hamza                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern and update your phone number           01:10 AM, 07th Jan                   Hamza                   Is there anything else I can help you?            01:11 AM, 07th Jan                     my name is farhana                    I have two more order           01:13 AM, 07th Jan                     my name is farhana                    Could you plz correct the phone number also for those orders?           01:14 AM, 07th Jan                     my name is farhana                    4526868740           01:14 AM, 07th Jan                     my name is farhana                    4526867710           01:14 AM, 07th Jan                   Hamza                   We will do our best to update your phone number with the courier partner to deliver these orders to you asap           01:16 AM, 07th Jan                     my name is farhana                    Thank you so much mr.hamza....           01:17 AM, 07th Jan                   Hamza                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:17 AM, 07th Jan                     my name is farhana                    Appreciate for your support           01:17 AM, 07th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1963956