Subject: New Reply Received - Re: Share your feedback with us
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 04 Jan 2021 22:54:15 +0000

Hi Hamza Nomani,  The customer has responded to the ticket.  Re: Share your feedback with us  Ticket comment <div dir="auto">I want you to clarify first, Your driver employee pick up my returned item here in my home. That's what I want you to check, where's my returned item goes? <br>Thanks so much for giving me satisfaction on my complain regarding your rude employee.<br><div>amzdg7265</div>
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<div>On Tue, 5 Jan 2021, 12:47 am Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Amelita,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience you have faced,</div>
<div dir="ltr">We apologize for this experience that happened to you, but be sure that it is not this experience that we wish for our valued customers.</div>
<div dir="ltr">This is surely not the experience we want our customers to have when they shop with us.<br>​</div>
<div dir="ltr">We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to take a strict action on this.<br><br>
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<div dir="ltr">However,We would like to inform you that after checking the order details we can see that your order with ID #6259169284, has been successfully delivered to you on 30/12/2020.</div>
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<div dir="ltr">Again, please accept our sincere apologies for this.<br><br>Your friends,<br>​The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1955830