Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 12:20:02 +0000 (UTC)

Hi Saeedurrahman Choudhary,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="ltr"><div dir="ltr">Dear Team , <div>I haven't received any call rather than sms only "<b>we missed you</b> ", Please call me at the same number provided (+971558348473) or (+971527390239) delivery to the below attached link pleasae :</div>
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<span style="line-height:40px"><a href="https://goo.gl/maps/JXTA26apd9ZMiBDJ7" target="_blank" rel="noreferrer">VIEW IN GOOGLE MAPS</a></span><br class="gmail-Apple-interchange-newline">
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<div>thanks and regards </div>
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<div>Hamid Hussein </div>
<div>+971558348473<br>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 17 Feb 2021 at 16:40, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Hamid,<br><br>Thank you for getting in touch with us.<br><br>We apologize for the inconvenience you have faced.<br><br>With reference to the order number #9635529731, we would like to inform you that our courier partner tried thrice to contact you for delivery on your provided no in your account( your no +971558348473)  we have forwarded your query to the courier team. Meanwhile pleas provide us with your countact number and complete address so we can assist you batter.</div>
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<br>We apologize once again.<br> <br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your friends,<br>Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2113774