Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 07:17:09 +0000 (UTC)

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           10:42 AM, 17th Feb                   Bot                   Hi again!           10:42 AM, 17th Feb                     User                    Hello           10:44 AM, 17th Feb                   Bot                   أهلا مرة أخرى!           10:44 AM, 17th Feb                     User                    I want to cancle the order ending with 66           10:44 AM, 17th Feb                     User                    i accidentally ordered twice           10:44 AM, 17th Feb                     User                    ???           10:45 AM, 17th Feb                   Saeedurrahman                   Hi, Thank you for contacting us. I m Saeed, I will be happy to help you           10:49 AM, 17th Feb                   Saeedurrahman                   Could you please share your order number so that I can assist you further?           10:49 AM, 17th Feb                     User                    Thank you for your order. Order 7436027058           10:50 AM, 17th Feb                     User                    this has been shipped (yesterday it showed that it wasn’t processed)           10:50 AM, 17th Feb                     User                    so I reordered           10:50 AM, 17th Feb                     User                    now this ending with 58 shows that its out for delivery           10:50 AM, 17th Feb                   Saeedurrahman                   Please stay on hold while I retrieve the information.           10:51 AM, 17th Feb                     User                    Thank you for your order. Order 7436027966           10:51 AM, 17th Feb                     User                    this is the duplicated and order (i want to cancel before its out for delivery!!!)           10:52 AM, 17th Feb                   Saeedurrahman                   which one do you want to cancell           10:53 AM, 17th Feb                     User                    7436027966           10:54 AM, 17th Feb                     User                    one is out for delivery right?           10:54 AM, 17th Feb                     User                    We’ve shipped your order 7436027058 with AWB 45447870882.           10:55 AM, 17th Feb                     User                    This ..           10:55 AM, 17th Feb                   Saeedurrahman                   Please stay on hold while I retrieve the information.           10:56 AM, 17th Feb                   Saeedurrahman                   this order is also shipped           10:57 AM, 17th Feb                   Saeedurrahman                   now we can not calncell it           10:57 AM, 17th Feb                     User                    Both are shipped?!!!           10:58 AM, 17th Feb                   Saeedurrahman                   we request you to ask cou courier by to cancell when he will contact you for the delivery           10:58 AM, 17th Feb                     User                    you sent me a msg that it wasn’t successful so I reordered!!!!           10:58 AM, 17th Feb                     User                    can someone call me please           10:59 AM, 17th Feb                     User                    39998997           10:59 AM, 17th Feb                     User                    ?????           11:00 AM, 17th Feb                   Saeedurrahman                   Our courier patner will contact you soon           11:01 AM, 17th Feb                     User                    I tell him to return it?           11:01 AM, 17th Feb                     User                    I don’t want my duplicated order           11:02 AM, 17th Feb                     User                    Can someone call me urgent           11:03 AM, 17th Feb                     User                    i don’t have sufficient funds for this double payments           11:03 AM, 17th Feb                     User                    ???????           11:03 AM, 17th Feb                   Saeedurrahman                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             11:05 AM, 17th Feb                     User                    i only want this order           11:06 AM, 17th Feb                     User                    7436027058           11:06 AM, 17th Feb                     User                    The amounts are still on hold           11:06 AM, 17th Feb                     User                    so please cancel it NOW 7436027966           11:07 AM, 17th Feb                   Saeedurrahman                   we request you to ask cou courier by to cancell when he will contact you for the delivery           11:09 AM, 17th Feb                     User                    ok but please keep the amount on hold because it will take long time to refund           11:11 AM, 17th Feb                     User                    If its deducted           11:11 AM, 17th Feb                   Saeedurrahman                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:16 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2113985