Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 17 Feb 2021 04:12:26 +0000 (UTC)

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           07:58 AM, 17th Feb                   Bot                   Hi again!           07:58 AM, 17th Feb                   Saeedurrahman                   Hi, Thank you for contacting us. I m Saeed How may I help you?           07:59 AM, 17th Feb                   Saeedurrahman                   how can i assist you?           08:00 AM, 17th Feb                     User                    hello i have received my cloths from centerpoint on 15 feb but the track stamp didnt remove it is there so i cant wear that track how can i remove or send your staff boy to remove the stamp from track           08:01 AM, 17th Feb                     User                    you can see in this photo           08:01 AM, 17th Feb                   Saeedurrahman                   We would like to infrom you that we have forwarded this issue to our concerned team and they are going to make sure this will not repeat in future again. However, we would request you to please visit any nearby store and show them your order confirmation email for the removal of the security tag.           08:02 AM, 17th Feb                     User                    i dont have transport to visit can u send your staff to remove it           08:03 AM, 17th Feb                     User                    please do that           08:04 AM, 17th Feb                     User                    i cant go walking its too far from my plc           08:05 AM, 17th Feb                     User                    send your staff to remove this tag           08:06 AM, 17th Feb                     User                    plz let me know n reply           08:06 AM, 17th Feb                   Saeedurrahman                   You can return online purchases through the below three channels:   ·You can contact our customer support team on 1800871 to book a return and to be notified of the refund amount based on our return policy. ·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions. ·You can now drop off your return to any (Centrepoint) store across the Kuwait.           08:07 AM, 17th Feb                   Saeedurrahman                   Do you have further query           08:09 AM, 17th Feb                   Saeedurrahman                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:12 AM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2113436