Subject: Fwd: Refund ISSUE
From: Seeta Seeta <[email-masked]>
To: SAEEDURRAHMAN CHOUDHARY <[email-masked]>
Date: Sun, 14 Feb 2021 23:07:43 -0700 (MST)

Thanks & Regards, 
Seeta Kunwar 

From: "Mohamed Nagy" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "ABDALLAH AHEMAD" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Saturday, 13 February, 2021 18:35:35 
Subject: RE: Refund ISSUE 

Dear [ mailto:[email-masked] | 
@Seeta Seeta ] , 

The RRN is 033919215367. 

Regards, 

Mohamed Nagy 

From: Seeta Seeta <[email-masked]> 
Sent: Tuesday, February 9, 2021 9:48 AM 
To: Malik Ismail <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; ABDALLAH AHEMAD <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Refund ISSUE 

External email sender, please take precaution. 

Hi Malik, 

Can you please provide us the #RRN no for mentioned refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "ABDALLAH AHEMAD" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 7 February, 2021 10:16:04 
Subject: Refund ISSUE 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Dec 4, 2020 

Order ID: 6251527051 

Assistance Required: Need refund for customer. 

Issue Description: Customer his order has been cancelled and refund has been REFUND_PROCESSED on 12/26/20 2:47 PM from our side under transaction id 169999990044729345 customer complaint he didn't get refund in his account he shared his statement bank as per attached 

kindly check and do the needful 

​ 

Regards, 

Abdallah. 

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