Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 15 Feb 2021 06:07:11 +0000 (UTC)

Hi Saeedurrahman Choudhary,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Good morning, </div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Just wanted to make a complaint because the mistake was from Centerpoint team, they send my number wrong to courier I never written the number in wrong way and already received 2 other orders in the same week. </div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Please double check from where this mistake. </div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
My mobile number in app is 0555021776 </div>
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
Thank you </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<strong>Sent:</strong> Monday, February 15, 2021, 9:02 AM<br>
<strong>To:</strong> [email-masked]<br>
<strong>Subject:</strong> Re: [#2092887] - Re: Your products are on the way<br>

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<div dir="ltr">Hi Ahmad,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div dir="ltr">With reference to the order number #6268087758, we would like to inform you that our courier partner tried to contact you on (+966555021773) thrice on 3 different days but didn't receive any response from your end. We have processed the refund
 of amount (74 SAR) on 2/13/21 and the amount you paid online will be refunded back to your original payment method within 7 - 15 working days.</div>
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<div dir="ltr">The courier has now sent the items back to the warehouse. </div>
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<div dir="ltr"> Now, we would request you to order these items again from our website. </div>
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<div>We thank you for your understanding and cooperation.</div>
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<div dir="ltr"> Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2092887