Subject: New Reply Received - Re: Re:order no 9622637430
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 14 Feb 2021 08:45:10 +0000 (UTC)

Hi Saeedurrahman Choudhary,  The customer has responded to the ticket.  Re: Re:order no 9622637430  Ticket comment <div class="ydpd0d6364cyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
<div></div>
        <div dir="ltr"> <div><table border="0" cellpadding="0" cellspacing="0" width="593" style="border-collapse: collapse;width:444pt">
 <colgroup>
<col width="44" style="mso-width-source:userset;mso-width-alt:1609;width:33pt">
 <col width="327" style="mso-width-source:userset;mso-width-alt:11958;width:245pt">
 <col width="99" style="mso-width-source:userset;mso-width-alt:3620;width:74pt">
 <col width="123" style="mso-width-source:userset;mso-width-alt:4498;width:92pt">
 </colgroup>
<tbody>
<tr style="min-height: 17.25pt">
  <td class="ydpedbdfbb8xl66" width="44" style="width: 33pt; min-height: 17.25pt"> </td>
  <td class="ydpedbdfbb8xl63" width="327" style="width:245pt">Dear Team,</td>
  <td class="ydpedbdfbb8xl64" width="99" style="width:74pt"> </td>
  <td class="ydpedbdfbb8xl65" width="123" style="width:92pt"> </td>
 </tr>
 <tr style="min-height: 17.25pt">
  <td class="ydpedbdfbb8xl66" style="min-height: 17.25pt"> </td>
  <td class="ydpedbdfbb8xl63"> </td>
  <td class="ydpedbdfbb8xl64"> </td>
  <td class="ydpedbdfbb8xl65"> </td>
 </tr>
 <tr style="min-height: 17.25pt">
  <td class="ydpedbdfbb8xl66" style="min-height: 17.25pt"> </td>
  <td class="ydpedbdfbb8xl63">Jan and Dec bank statement as attached,</td>
  <td class="ydpedbdfbb8xl64"> </td>
  <td class="ydpedbdfbb8xl65"> </td>
 </tr>
 <tr style="min-height: 17.25pt">
  <td class="ydpedbdfbb8xl66" style="min-height: 17.25pt"> </td>
  <td class="ydpedbdfbb8xl63"> </td>
  <td class="ydpedbdfbb8xl64"> </td>
  <td class="ydpedbdfbb8xl65"> </td>
 </tr>
 <tr style="min-height: 17.25pt">
  <td class="ydpedbdfbb8xl66" style="min-height: 17.25pt"> </td>
  <td class="ydpedbdfbb8xl63" colspan="3"> I get only AED:37.50 Refund amount ,2 items
  returned ,36.75 AED Pending</td>
 </tr>
 <tr style="min-height: 17.25pt">
  <td class="ydpedbdfbb8xl66" style="min-height: 17.25pt"> </td>
  <td class="ydpedbdfbb8xl63">Please do needful .</td>
  <td class="ydpedbdfbb8xl64"> </td>
  <td class="ydpedbdfbb8xl65"> </td>
 </tr>
 <tr style="min-height: 17.25pt">
  <td class="ydpedbdfbb8xl66" style="min-height: 17.25pt"> </td>
  <td class="ydpedbdfbb8xl63"> </td>
  <td class="ydpedbdfbb8xl64"> </td>
  <td class="ydpedbdfbb8xl65"> </td>
 </tr>
</tbody>
</table></div>
<br>
</div>
<div><br></div>
        
        </div>
<div id="yahoo_quoted_3560449944" class="yahoo_quoted">
            <div style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:13px;color:#26282a">
                
                <div>
                    </div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Saturday, 16 January, 2021, 09:18:56 am GMT+4, Max &lt;[email-masked]&gt; wrote:
                
                </div>
<div><br></div>
                <div><br></div>
                <div><div id="yiv7888461684"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Drishya,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We apologize for the inconvenience you have faced. This is surely not the experience we want our customers to have when they shop with us.<br><br>With reference to the order no #9622637430, if you still believe that the refund is still not reflected in your account pleas provide us with the bank statement from 12/30/20 to till now, so we can assist you further.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
</div></div>

	

</div></div></div></div>
            
        </blockquote></div>

Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043192466681'>January 2021.pdf</a><br />2. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043192466682'>December 2020.pdf</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1970447