Subject: New Reply Received - Order Number 6272754319.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Feb 2021 12:09:37 +0000 (UTC)

Hi Saeedurrahman Choudhary,  The customer has responded to the ticket.  Order Number 6272754319.  Ticket comment <div dir="auto">Dear Team,<div dir="auto"><br></div>
<div dir="auto">The removed item is still available on your website for order as of today!</div>
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<div dir="auto">How can it be the last defected item and still be up for sale? </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 13 Feb 2021, 14:17 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Ahthsham,<br><br>
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<div dir="ltr">Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order #6272754319 is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for them, which takes 7-15 working days according to the bank's procedures.  You are still going to receive the remaining item.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this  item was cancelled and you received a notification regarding the same item.<br><br>Hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2087995