Subject: New Reply Received - esclation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 07 Mar 2021 04:05:37 +0000

Hi Saeedurrahman Choudhary,  The customer has responded to the ticket.  esclation  Ticket comment <div>Hi Team,</div>
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<div>Good morning!</div>
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<div>Let me inform you that I did not receive a single call from the courier company. Only the message saying that we missed ur delivery.</div>
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<div>My address and contact numbers are clearly mentioned in the app. This is not the first time I am ordering from Centrepoint.</div>
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<div>Very upset with the delivery this time. Never faced any issue past so many orders.</div>
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<div>Attached is the screenshots for your info.</div>
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<div>Patiently awaiting the delivery.</div>
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<div>Pooja Bhatia </div>
<div>050-5547919<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5OTA5MTY5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RLgVnVQ7pmVSL9v_M6YrOoYLiDmk_LS2kV7zCc0_k_0"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5OTA5MTY5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bYs6Ev_SWrHudwSO2_9NZa4Sm5XsjiQCY9k3qa110Qk"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE5OTA5MTY5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sCRAbpmYeNIru6iBYhSuA4DQ6neGTe167q8lsgOnGAQ"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 7 Mar 2021, at 05:51, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi pooja,<br><br>Thank you for contacting us.</div>
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<br>We sincerely apologize for any inconvenience<br><br>We would like to inform that our courier team attempted to deliver your order thrice contacting on your registered contact no (+971505547919)  <br><br> However  we have forwarded your concern  to the concerned team and someone from our team will be in touch with you asap to assist you in resolving this concern.<br>Meanwhile we are escalating your concern Please provide us with the contact number and the full address to be updated (house number - street name - district - city)<br>Thank you for your cooperation with us.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Your friends,<br>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2180453