Subject: Re: Return issue #9619801685
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, SAEEDURRAHMAN CHOUDHARY <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 5 Feb 2021 23:41:17 -0700 (MST)

Hi Team, 

With reference to the mentioned order number according to the customer she has already returned the item to our store. However, there is no RMA in the hybris. 

The item which customer has returned is 162455018 - - JoJo Maman Bebe Maternity Batik Print Maxi Nursing Dress AED 134.00. 

Requesting you to kindly check this case and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "SAEEDURRAHMAN CHOUDHARY" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Tuesday, 2 February, 2021 10:22:18 
Subject: Return issue #9619801685 

Hi Team, 

Problem Statement: Return issue 

Order Date: Dec 3, 2020 
Order ID: 9619801685 
Store code: Centrepoint21005 

Assistance Required: Need to urgent refund 

Issue Description: The customer reported that he he has returned the item (JoJo Maman Bebe Maternity Batik Print Maxi Nursing Dress) to the store but the refund is sill not processed. Find the return slip attached. 

Kindly check and do advise, 

Thank you for your help 

Regards, 
Saeedurrahman