Subject: Ticket Assigned - Ticket # 196152 Resolved
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 29 Jan 2021 11:00:33 +0000

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Ticket # 196152 Resolved  
 Dear Centrepoint,  Our Technical Engineer has indicated that your ticket # 196152 with subject Fwd: [#1983785] - طلبت طلب استرجاع منذ ٥ايام ولم يتواصل معي شخص لارجاعها has been Resolved.   An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.  
   
 When the ticket is closed it can't be reopened. 
   
 Sincerely, FarEye Team https://fareye.freshdesk.com/public/tickets/30d41a7452f5f818dd32ebe775aa294310bff9c461691fde269b07b2127f7ddf  

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2032211