Subject: Ticket Assigned - Conversation with areej
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 09:22:51 +0000

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with areej areej                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello,areej Bot:  Please enter your name Customer:  areej Bot:  Hi Areej ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96596636939            01:49 AM, 21th Dec                     areej                    Ok           01:53 AM, 21th Dec                   Mohammad                   Hi Areej, Thank you for contacting us. My name is Mohammad. How may I help you?           01:55 AM, 21th Dec                     areej                    Hello           01:55 AM, 21th Dec                     areej                    Few weeks ago I bought a set of 3 hair clips, but the stand was mixed up so i had to re put the set together           01:56 AM, 21th Dec                   Mohammad                   How may I help you?           01:56 AM, 21th Dec                     areej                    Then i found out that i mixed the pieces from different sets           01:56 AM, 21th Dec                     areej                    I don’t mind the mix           01:57 AM, 21th Dec                   Mohammad                   You purchased it from store ?           01:57 AM, 21th Dec                     areej                    Just wanted to inform you to be sure if its okey or i should return it           01:57 AM, 21th Dec                     areej                    Avenues mall           01:57 AM, 21th Dec                   Mohammad                   It is perfectly fine           01:58 AM, 21th Dec                   Mohammad                   You dont need to return it.           01:58 AM, 21th Dec                     areej                    Thanks alot           01:58 AM, 21th Dec                   Mohammad                   Welcome           01:59 AM, 21th Dec                   Mohammad                   Is there anything else I can help ?           01:59 AM, 21th Dec                     areej                    No, thats it           01:59 AM, 21th Dec                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:59 AM, 21th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1899874