Subject: Ticket Assigned - Conversation with kamran khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 09:22:47 +0000

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kamran khan kamran khan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kamran khan Bot:  Hi Kamran Khan ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97474745581            09:45 PM, 20th Dec                   Mohammad                   Hi Kamran, Thank you for contacting us. My name is Mohammad. How may I help you?           09:45 PM, 20th Dec                     kamran khan                    Sir i return one order but till now i did not received amount i was paid by ATM card           09:47 PM, 20th Dec                     kamran khan                    Hello u there?           09:49 PM, 20th Dec                   Mohammad                   Could you please share your order number so that I can assist you further?           09:50 PM, 20th Dec                     kamran khan                    Wait           09:50 PM, 20th Dec                     kamran khan                             09:52 PM, 20th Dec                   Mohammad                   please allow me to check           09:53 PM, 20th Dec                     kamran khan                             09:53 PM, 20th Dec                     kamran khan                    Ok sir           09:53 PM, 20th Dec                   Mohammad                   refund processed for QAR 39.60 on 11/12/20 with the transaction ID 169999990042311864           09:54 PM, 20th Dec                   Mohammad                   The amount will take 2-15 business days to be reflect back on your account           09:55 PM, 20th Dec                     kamran khan                    Ok no problem           09:55 PM, 20th Dec                   Mohammad                   welcome           09:56 PM, 20th Dec                   Mohammad                   Is there anything else I can help ?           09:56 PM, 20th Dec                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:58 PM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1899365