Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 09:22:49 +0000

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi my package was supposed to be delivered today. I haven’t heard from the company yet           11:06 PM, 20th Dec                   Mohammad                   Hi, Thank you for contacting us. My name is Mohammad. How may I help you?           11:13 PM, 20th Dec                     User                    My shipment was supposed to be delivered today and it still hasn’t arrived           11:13 PM, 20th Dec                     User                    I got a message saying it would be delivered today and to be sure I am home           11:14 PM, 20th Dec                     User                    now I’ve been waiting all day and no delivery or phone call or message           11:14 PM, 20th Dec                   Mohammad                   Could you please share your order number so that I can assist you further?           11:15 PM, 20th Dec                     User                    okay           11:16 PM, 20th Dec                     User                    8222498275           11:16 PM, 20th Dec                   Mohammad                   please allow me to check it           11:19 PM, 20th Dec                     User                    Ok           11:19 PM, 20th Dec                   Mohammad                   They will contact you as i can check your order was damaged and they marked it as undelivered           11:20 PM, 20th Dec                   Mohammad                   damaged in transit           11:20 PM, 20th Dec                   Mohammad                   courier will re arrange it and deliver it to you soon           11:20 PM, 20th Dec                     User                    So does this mean they won’t deliver any of it? As I was waiting long time for these items abs need them by tomorrow           11:21 PM, 20th Dec                   Mohammad                   Courier will contact you when they will re arrange for the damage item as the order will be delieverd in one attempt           11:22 PM, 20th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:30 PM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1899610