Subject: Ticket Assigned - Conversation with imran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 09:22:49 +0000

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with imran imran                    Customer:  [email-masked] Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Imran ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9622566779 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:00 PM, 20th Dec                     imran                    hi           11:01 PM, 20th Dec                     imran                    hello           11:04 PM, 20th Dec                   Bot                   أهلا مرة أخرى!           11:04 PM, 20th Dec                     imran                    English plz           11:04 PM, 20th Dec                     imran                    hi           11:07 PM, 20th Dec                   Mohammad                   Hi Imran, Thank you for contacting us. My name is Mohammad. How may I help you?           11:13 PM, 20th Dec                     imran                    hi           11:18 PM, 20th Dec                   Mohammad                   How may I help you?           11:21 PM, 20th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:31 PM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1899611