Subject: Ticket Assigned - Conversation with hi iam adithya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Jan 2021 09:22:46 +0000

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi iam adithya hi iam adithya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi iam adithya Bot:  Hi Hi Iam Adithya ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9621211081 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0564012986            08:29 PM, 20th D
 ec                   Mohammad                   Hi Adithya, Thank you for contacting us. My name is Mohammad. How may I help you?           08:32 PM, 20th Dec                     hi iam adithya                    I have ordered some clothes on Dec 9.till now I didn't receive any update           08:34 PM, 20th Dec                   Mohammad                   Could you please share your order number so that I can assist you further?           08:34 PM, 20th Dec                     hi iam adithya                    9621211081           08:34 PM, 20th Dec                     hi iam adithya                    Order number           08:34 PM, 20th Dec                   Mohammad                   Please allow me to check it.           08:34 PM, 20th Dec                     hi iam adithya                    Ye please           08:34 PM, 20th Dec                   Mohammad                   It is showing arrived at pick up location on 12/12/20           08:36 PM, 20th Dec                   
 Mohammad                   but due to no pick up it was returned.           08:36 PM, 20th Dec                     hi iam adithya                    I wait I will I didn't receive any call or email           08:37 PM, 20th Dec                   Mohammad                   Please let me confirm your email and mobile ?           08:38 PM, 20th Dec                   Mohammad                   +971556451298           08:38 PM, 20th Dec                   Mohammad                   [email-masked]           08:38 PM, 20th Dec                   Mohammad                   is this your mobile and email ?           08:38 PM, 20th Dec                     hi iam adithya                    Emeil no is correct           08:39 PM, 20th Dec                     hi iam adithya                    But mobile number is wrong           08:39 PM, 20th Dec                     hi iam adithya                    0564012986           08:39 PM, 20th Dec                     hi iam adithya               
      This is my number           08:39 PM, 20th Dec                   Mohammad                   This was the registered mobile number given.           08:39 PM, 20th Dec                   Mohammad                   This is the reason you were not contacted.           08:39 PM, 20th Dec                   Mohammad                   We apologies for that           08:39 PM, 20th Dec                     hi iam adithya                    There were a mistake but I updated the number calling your customer care           08:40 PM, 20th Dec                   Mohammad                   Please we request you to place new order.           08:40 PM, 20th Dec                     hi iam adithya                    So what about the payment           08:40 PM, 20th Dec                     hi iam adithya                    When I can get the refund           08:40 PM, 20th Dec                   Mohammad                   You will get the refund as the product will be sent to warehouse.           08
 :41 PM, 20th Dec                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:45 PM, 20th Dec                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:49 PM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1899087