Subject: Late refund (Cancelled RMA)
From: SAEEDURRAHMAN CHOUDHARY <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 9 Jan 2021 23:00:44 -0700 (MST)

Hi Team, 

Ticket-1971459 

Problem Statement: Late refund (Cancelled RMA) 

Order Date: Jan 4, 2021 
Order ID: 9626497642 
RMA: 1000415986 
Tracking ID: 1000415986 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he has returned the item but in the hybris the the return status is showing cancelled. 
​ 
As per the tracking we can see that the item has been returned to our warehouse. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Saeedurrahman