Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 13:26:36 +0000

Hi Saeedurrahman Choudhary,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Thanks for your quick response,</div>
<div dir="auto">Below is a screenshot from my bank account</div>
<div dir="auto">Show that I did not receive any refund on this card</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE4MTczNTcwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.g4uox708n0gjZWw9AbRHN5QtNICiyXA1RKnfKCkwdDE" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Jan 9, 2021 at 4:07 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Amal,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">With reference to the order no # 9613845472, we would like to inform you that we have processed the refund of amount (AED 24.53) on 11/17/20 with the transaction ID #169999990028599926. If you still believe that the refund still did not appear in your account, pleas kindly provide us with the bank statement from 11/17/20 to now, so we can assist you further.</div>
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<div>We thank you for your understanding and cooperation.</div>
<div dir="ltr"> Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1970381