Subject: Ticket Assigned - RE: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 09 Jan 2021 07:51:54 +0000

Hi Saeedurrahman Choudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your return request.  Dear Sir/Madam,

     I had made return request for item purchased under order no 9625296652. The item is taken back but still the refund amount has not come to my debit card account. Kindly let me know when it will be credited to my account.

Thanks,

Monish khale

Sent from Mail for Windows 10

From: Max Fashion
Sent: Wednesday, December 30, 2020 12:56 PM
To: Monish Khale
Subject: We’ve received your return request.

Here’s what you need to do next. 

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We’ve received your return request.
Hi Monish Khale, thank you for getting in touch with us. Here’s how your return 1000389532 for order 9625296652 will work.Our delivery partner will pick up your return in around 3-5 business days. 

Order Details 
Item
Description
Total Price

MAX 
Checked Open Front Cardigan with Long Sleeves 
Color: Black
Size: L 
Quantity: 1

AED 75 

 
Total
AED 75 

1. Box up your return
Please include the invoice, price tags and any warranty information. 

2. Hand over your return
Our delivery partner will pick it up from your doorstep. 

3. Receive your refund
This will be issued after we receive your products in our warehouse and conduct a quality check. 

Here's how your refund works:
• If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
• Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
• Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1969565