Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 07 Jan 2021 10:27:38 +0000

Hi Saeedurrahman Choudhary,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="ltr">I have received the credit of AED 1.55 in my bank account. I am asking about the balance amount from the compensation voucher. Where it will be paid and when it will be paid?<div><br></div>
<div>Regards</div>
<div>Chetali</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Jan 7, 2021 at 1:20 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr">Hi Chetali,<br><br>Thanks for reaching out to us and giving us the opportunity to serve you.<br><br>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>This order #9626471680 is not cancelled, during quality check we found out that 1 item was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for them, which takes 4-15 working days according to the bank's procedures.  You are still going to receive the remaining item.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why this  item was cancelled and you received a notification regarding the same item.<br><br>Hope this helps and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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<div>Best Regards</div>
<div>Chetali Bangia</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1964501