Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 May 2021 09:08:14 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div style='font-family: "Times New Roman", Times, serif; font-size: 12pt; color: rgb(31, 73, 125)'>
Hi,</div>
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<font color="#1f497d" style="font-size:12pt">This is to inform you that I havent got any return payment but what I have got is just disappointment. Thats it !!</font>
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<div>And its been almost more than a month now. Is this the way you give service to you customer ?</div>
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It's really embarrassing !!</font>
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</font><font>Warmest Regards,</font><font style="font-family:Tahoma; font-size:10pt"><br>
</font><font><span style="color:rgb(68,68,68); font-family:Tahoma; font-size:10pt"></span></font><font style="font-size:12pt"><strong><span style="font-family:Tahoma; font-size:10pt">Syed Ali Immam Rizvi</span></strong></font><span style="font-family:Tahoma; font-size:10pt"><font><br>
<font>☎ Mob          : +966 546299620</font>
<div><font><font style="font-size:12pt">✉ </font>Email  : <u><font color="#0068cf"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></font></u></font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 22, 2021 03:44 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2258357] - Re: Thank you for collecting your order
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<div dir="ltr">Hi Syed,</div>
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<div dir="ltr">Thank you for reaching out to us.<br>
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We apologize for the inconvenience that has happened.<br>
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Regarding the order: 6279897329 Please note that the refund has been processed successfully from our side for the amount SAR 65.00 on Mar 27, however due to some concerns with the payment vendor, the refund has been rejected.<br>
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Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br>
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Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br>
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Feel free to reach out to us for any further assistance.<br>
<br>
Your Friends<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2258357