Subject: New Reply Received - Re: Your refund is on its way
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 23 Apr 2021 13:41:49 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">I already checked the bank statement, till now the amount not credited to my account. Now that 3 weeks finished, i return the product on April-1. If any problem for credit to account, refund to my max credit. So please check it and do the needful at the earliest.<div dir="auto">Regards</div>
<div dir="auto">Nabeel</div>
<div dir="auto">0501338590</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 20 Apr 2021, 12:40 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Nabeel​,</div>
<div dir="ltr">
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6284946470 Please note that the refund has been processed successfully from our side for the amount (SAR 15.8), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
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<br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
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<br>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2426788