Subject: Ticket Assigned - Click & Collect
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 13:28:13 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect I placed a new order 9652980374 a few hours ago. I paid thru card and the amount was already deducted from my account. But just now I received a message from Splash that my order was not processed successfully. How come if it’s already paid. Please check and clarify this. Thanks https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2427528