Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 12:24:41 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Dears,<br>
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Thank you for your professionalisme i really appreciate.<br>
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As i mentioned in previous email, i prefer to cancel the order as i did it to have matching dress with my daughter, i will have a look on your collection's and i will place a new order.<br>
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Thank you.<span id="ms-outlook-android-cursor"></span><br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Télécharger <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook pour Android</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 20, 2021 3:20:41 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2427701] - Re:  Sorry, we had to cancel part of your order.
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<div dir="ltr">Hi Fatiha​,</div>
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<div>Thanks for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</div>
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<div dir="ltr">During quality check we found out that 1 item was not in a good condition to be sold and that was the last of his stock hence we took him out of your order and refunded you for that. </div>
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<div dir="ltr">If you still want to cancel this order then we would request you to not accept the delivery of your order. Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br>
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Once the order will return back to warehouse we will process the refund for the same as soon as possible.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2427701