Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 20 Apr 2021 04:46:42 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Max Team,</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Wrong size ordered i would like to return the below,  order number 9651800460.</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<span style="margin:0px;font-weight:600;font-size:14px;line-height:24px;font-family:Helvetica, Arial, sans-serif;color:rgb(61, 70, 72);text-align:-webkit-left;background-color:rgb(255, 255, 255)"><strong>MAX</strong></span><br>
<strong style="color:rgb(32, 31, 30);font-family:Helvetica, Arial, sans-serif;font-size:13px;text-align:-webkit-left;background-color:rgb(255, 255, 255)">Skinny Fit Solid High-Rise Cropped Jeans with Belt Loops</strong><br style="color:rgb(32, 31, 30);font-family:Helvetica, Arial, sans-serif;font-size:13px;text-align:-webkit-left;background-color:rgb(255, 255, 255)">
<span style="margin:0px;font-weight:300;font-size:14px;line-height:22px;font-family:Helvetica, Arial, sans-serif;color:rgb(61, 70, 72);text-align:-webkit-left;background-color:rgb(255, 255, 255)">Color: Blue</span><span style="color:rgb(32, 31, 30);font-family:Helvetica, Arial, sans-serif;font-size:13px;text-align:-webkit-left;background-color:rgb(255, 255, 255);display:inline !important"></span><br style="color:rgb(32, 31, 30);font-family:Helvetica, Arial, sans-serif;font-size:13px;text-align:-webkit-left;background-color:rgb(255, 255, 255)">
<span style="margin:0px;font-weight:300;font-size:14px;line-height:22px;font-family:Helvetica, Arial, sans-serif;color:rgb(61, 70, 72);text-align:-webkit-left;background-color:rgb(255, 255, 255)">Size: 28</span><br>
</div>
<div>
<div id="appendonsend"></div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">
<br>
</div>
<hr style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font color="#000000" style="font-size:11pt"><b></b></font></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, April 19, 2021 3:12 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2419706] - Returns
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Jasmine​,</div>
<div dir="ltr">
<div><span dir="ltr" rel="tempredactor" style="font-size:14px">​</span></div>
<div>
<span rel="tempredactor" dir="ltr" style="font-size:14px">Thank you for reaching out us.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px"> We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px"> We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.</span><br>
</div>
<div>
<br>
</div>
<div>
<span rel="tempredactor" style="font-size:14px">We would also request you to provide us some snapshots of the wrong item you received.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px"> We look forward to hearing from you.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px"> Please note that this case will be automatically closed if we don't hear from you within 24 hours.</span><br>
</div>
<div><span rel="tempredactor" style="font-size:14px"><br>
</span></div>
<div>
<span rel="tempredactor" style="font-size:14px"> Your friends,</span><br>
</div>
<div><span rel="tempredactor" dir="ltr" style="font-size:14px"> The Support Team</span></div>
</div>
</div>
</div>

</div>
</div>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2419706