Subject: New Reply Received - Re: Access to Account
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Apr 2021 07:19:39 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Access to Account  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Many thanks for your support, </div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
may I know the Default Password please.</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, April 18, 2021 1:21 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2198509] - Re: Access to Account
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<div dir="ltr">Hi Iqra,</div>
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<div dir="ltr">Thank you for reaching out to us with your concern.<br>
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Please accept our sin​cere apologies for the late response.<br>
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We are really sorry for the inconvenience caused to you. However, this is not typical of the experience we offer.</div>
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<div dir="ltr">We have asked the technical team to reset the password for your mail id [email-masked]' from their end. They will reset the password to  default one and you need to login from the default password and change the password.</div>
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<div dir="ltr">Please understand that we will not be able to transfer your My Credits from one account to another.</div>
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<div dir="ltr">Once we will get any update we will get back to you.<br>
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We thank you for your understanding and cooperation.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2198509