Subject: New Reply Received - My refund is not transferred yet
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 18 Apr 2021 21:52:12 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  My refund is not transferred yet  Ticket comment <div>The other order number is 2001246399<br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br>
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<div>On Sunday, April 18, 2021, 9:20 AM, Max &lt;[email-masked]&gt; wrote:</div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2394851</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Krishan Singh : </div>
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<div dir="ltr">Hi Shaimaa_elalfy,<br>
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<div dir="ltr">​</div>
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused however, we request you to please share the return receipt under which you returned the items or if you returned along with any other order then share the order number so that we can assist you accordingly with this. </div>
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<div>We are looking forward to hear from you soon. <span>Thank you for your help!</span>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2394851