Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 18 Apr 2021 05:39:41 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Thanks, can I have the status of my other item? <br><br>Sent from my Huawei phone</div>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Thu, 15 Apr 2021, 11:00 am<br>To: [email-masked]<br>Subject: Re: [#2403940] - Delivery<br>
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<div dir="ltr">Hi Jamaica,</div>
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<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr" style="line-height:1.38">We see that you’ve been expecting a delivery for your item. Unfortunately the item has been canceled as the item is currently out to stock. </div>
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<div style="line-height:1.38"><span style="vertical-align:baseline">We always try to maintain accurate inventory on our website, but in this case due to unexpected reasons, the item you ordered is not available with us to be shipped currently in stock.</span></div>
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<div style="line-height:1.38"><span dir="ltr">We are sorry, but this is not typical of the experience we offer, and we understand the inconvenience this has caused. Currently we can see you have placed your on 14.04.2021, once the order will be ready for collection, you will be notified.</span></div>
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<div style="line-height:1.38"><span style="vertical-align:baseline" dir="ltr">The amount you paid online of AED 31 has been already refunded back to your original payment method on 4/14/21 11:58 PM.** Noting that your card issuer requires 7-14 additional business days to process the refund as per the bank norms.</span></div>
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<div style="line-height:1.38">The item may still be available at a local store near you, however we cannot check the local store availability. </div>
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<div style="line-height:1.38"><span style="vertical-align:baseline">Thanks for choosing to shop with us and apologies for the inconvenience this has caused.</span></div>
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<div><span dir="ltr">Feel free to get in touch with us for further assistance. </span></div>
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<div>Your friends, </div>
<div><span dir="ltr">The Support Team</span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">2403940:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2403940