Subject: New Reply Received - Follow up of Return Request (Order #6276092315)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 16:43:47 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Follow up of Return Request (Order #6276092315)  Ticket comment <div>Dear Centerpoint Support Team,
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<div>I was waiting for the courier team but no one did contact with me. I’m in Saudi Arabia and my contact number is +966503888221 but the contact number you mentioned doesn’t belong to me. </div>
<div>Please create a new collection request as this return is pending since 2 months. </div>
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<div>Thanks and regards,</div>
<div>Bilal<br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 17 Apr 2021, at 9:48 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Umar,</div>
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<div dir="ltr">Thank you for your patience.</div>
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<div dir="ltr">We apologise for the inconvenience caused to you.</div>
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<div dir="ltr">Please be informed that as per the courier team we tried to contact you at the registered mobile number (+971522112375) to arrange the return collection in your order, however the shipment was not ready for the collection and hence the return
 collection has been cancelled now.</div>
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<div dir="ltr">We request you to please confirm if you are still waiting for the items to be collected in the order id - 6276092315 so that we can create a new collection request for you.</div>
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<div>Feel free to contact us if you need any further assistance.</div>
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<div dir="ltr">Your friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2214844