Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 17 Apr 2021 12:21:07 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  escalation  Ticket comment <div>Ooh...that's great after waiting for so long...u guys say me this.</div>
<div id="yMail_cursorElementTracker_1618662003250">Can't ylu snd that again ?</div>
<div id="yMail_cursorElementTracker_1618662014424">Had a great experience shopping with centrepoint. </div>
<div id="yMail_cursorElementTracker_1618662032710">Thank you for all the efforts. <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 17 Apr 2021 at 3:16 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv9340362109"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Zysha​,</div></div>
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<span style="font-size:14px">Thank you for reaching out to us.</span><br>
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<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px' dir="ltr">We are truly sorry as your order has been returned back to our warehouse by the courier. </span></div>
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<span style="font-size:14px" dir="ltr">We understand you were anxious to get this product as soon as possible. We would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.</span><br>
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<span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>Again, please accept our sincere apologies for this.</span><br>
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<span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>Your friends,</span><br>
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<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>The Support Team </span></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2387086