Subject: New Reply Received - Formal Complaint
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 16 Apr 2021 13:59:17 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Formal Complaint  Ticket comment <div dir="auto">Hi,<div dir="auto"><br></div>
<div dir="auto">Yes my query is regarding the voucher supposed to be issued to me for the inconvenience of having to <a href="http://go.to" rel="noreferrer">go.to</a> the store and the items were not there as I was misinformed.</div>
<div dir="auto"><br></div>
<div dir="auto">I am still waiting for my 38 aed voucher to be issued..?</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 16 Apr 2021, 13:48 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Marian,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div dir="ltr">Thank you for contacting us.<br><br>We apologize for the inconvenience you have faced.<br><br>
</div>
<div dir="ltr">We would like to inform you that after checking the order details we can see that your order with ID 9647158698, has been successfully collected by you on 4/12/21 1:33 PM. Please let us know if you have any other query.</div>
<div><br></div>
<div>Feel free to contact us for further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div>The support team</div>
</div>
<div dir="ltr"><br></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2355655