Subject: New Reply Received - order number is 8247911727
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 16 Apr 2021 08:56:22 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  order number is 8247911727  Ticket comment <div dir="auto">Hi the item is already taken back.<div dir="auto"><br></div>
<div dir="auto">Please add to my credit asap </div>
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<div>On Wed, 14 Apr 2021, 18:21 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Sunil,</div>
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<div dir="ltr">​Thank you for contacting us and we apologize for the delay and inconvenience caused to you.    </div>
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<div dir="ltr">As per the online tracking, we can see that the returned items were collected from you on Apr 14. We would like to inform you that your product will take 3-5 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to issue your refund. Once the refund is processed the amount you paid will be refunded back to your online account in my credits within 2 -3 working days.<br><br>You will be notified once the refund is processed from our end.<br><br>We thank you for your understanding and cooperation.<br><br>Please feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2385922