Subject: New Reply Received - Order no. 9645115154 - broken insoles
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 14 Apr 2021 05:24:40 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Order no. 9645115154 - broken insoles  Ticket comment <div class="ydp50e2cdeeyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">Dear Centrepoint,</div>
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<div dir="ltr">Thank you for your support. I accept AED20 which you may please add on my account so i can purchase another pair.</div>
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<div dir="ltr">Thanks and kind regards,</div>
<div dir="ltr">Rosa Cepillo</div>
<div dir="ltr">05691110747</div>
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<div>On Tuesday, April 13, 2021, 06:29:58 PM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Rosa,<br><br>Thank you for getting in touch with us.<br> <br>We sincerely apologize for the inconvenience caused to you.</div>
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<br>We are truly sorry but as you have already used this product hence we can not raise a return request but we would like to offer you refund voucher of 20 AED from our end as a token of apology which you can use in your next purchase. We request you to please allow us for same.<br>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2395520