Subject: New Reply Received - Fwd: Refund : please respond to this mail.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 13 Apr 2021 18:57:28 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Fwd: Refund : please respond to this mail.  Ticket comment <div>Hi,</div>
<div>Thanks for your response.</div>
<div>As mentioned in my previous mails. This email id doesn’t belong to me I do not recognize this email. There has been some confusion or mistake or some other reason. I’m sending you attached photos for your reference. Also, I’m not able to see order history for this year, refund, my credit, nothing at all. Please take necessary action ASAP and do the needful. I have already suffered a lot. My experience with Centrepoint has always been smooth . In previous shoppings I have returned and got refunded very smoothly. This time I’m not able to understand what went wrong. Whose email id is this and where have you sent the refund. Please check this and refund it. </div>
<div>Sending screenshots for your reference.</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDc2OTIyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BnwuZHxqFMICPn_AwvwmlMgeDY50dTyQjV--b1cDkuI"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDc2OTIyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.798r3uGrCgy-Q0JXIwZXL0m6krXIuluBZSDrpACdRpw"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDc2OTIyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.rdsS8wE-gO-Ck1GTjpH4EGgxBbp1dSdymLzPUkjHVc4"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDc2OTIyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.TrbGPWMpfroOWvpbLnx5hIh9g8V07CI8VdBxWpYfOno"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxMDc2OTIyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.PB7wzlcJA5goW0SpNgJfSkRSOnV5JvotwGKH4RdF564"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Apr 11, 2021, at 2:44 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sadaf,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.</div>
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<div dir="ltr">​As per the system, we can see that the order id 6279912286 was placed using the mail id [email-masked]' and the refund has been processed back to that account.</div>
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<div dir="ltr">We would request you to log in using this mail id. </div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2377675