Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 12 Apr 2021 10:12:10 +0000

Hi Krishan Singh,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Hi,</div>
<div dir="auto"><br></div>
<div dir="auto">It turns out the courier agent just came and dropped off the package at my concierge without calling me first (as they usually would, I thought).</div>
<div dir="auto"><br></div>
<div dir="auto">So the Nosefrida filters are with me now. Can you send the same courier back to pick it up so that I can receive my refund?</div>
<div dir="auto"><br></div>
<div dir="auto">Thanks,</div>
<div dir="auto">Cindy</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 10 Apr 2021 at 7:19 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Cindy,</div>
<div dir="ltr">
<div dir="ltr"> </div>
<div style="clear:both">Thank you for reaching out to us and giving us the opportunity to serve you.<div></div>
<br><div>We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br>
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<br><div>Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.</div>
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<div style="clear:both"><div>Once the order will return back to warehouse we will process the refund for the same as soon as possible.<div></div>
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<div>Feel free to get in touch with us for further assistance.<br>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2379398