Subject: Ticket Assigned - click & collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Apr 2021 15:27:27 +0000

Hi Krishan Singh,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  click & collect muhammad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  muhammad Bot:  Hi Muhammad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9648241559 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555575143         
    07:14 PM, 11th Apr                   krishan                   Hi Muhammad, Thank you for contacting us. My name is krishan.           07:14 PM, 11th Apr                     muhammad                    Order is still in processing status 9648241559 its been 7 days now           07:16 PM, 11th Apr                   krishan                   We see you want to know your order status           07:16 PM, 11th Apr                   krishan                    We sincerely apologize for the inconvenience caused to you.            07:16 PM, 11th Apr                   krishan                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:16 PM, 11th Apr                     muhammad                    Ok           07:17 PM, 11th Apr                   krishan                   as we have checked your order is ready for collection           07:19 PM, 11th Apr                     muhammad                    Ok, can i collect it today?  
          07:20 PM, 11th Apr                   krishan                   yes you can, Please make sure you have your personal identification during the pick-up.  Also, make sure the SMS is ready, as required at the branch,           07:22 PM, 11th Apr                   krishan                   is there anything else i can assist you with           07:24 PM, 11th Apr                   krishan                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:27 PM, 11th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2387304